Contact us before placing drop-shipping orders. Provide the destination, expected volume, product IDs and any packaging or documentation requirements. Neutral packaging, branding, stock reservation, delivery schedules and special pricing require confirmation; they are not automatically included with a normal retail order.
Check compatibility carefully
Compare the original part number, voltage, connector, dimensions and product photographs. Similar names or appearance alone do not establish compatibility. Do not assume different voltages are interchangeable. If a label or compatibility entry is unclear, ask us before ordering.
Shipping charges and estimates
Shipping is currently free. Product pages show local-warehouse delivery estimates when local stock is available. If only another warehouse has stock, the estimate is 10–15 business days. Estimates are after dispatch and may be affected by destination, battery transport rules, customs or carrier delays.
Request a return first
Submit an RMA request or contact support with your order number, product ID and reason. Tell us whether the item is unwanted, incorrect, damaged or faulty. Obtain the return address and handling instructions first: a warehouse or dispatch-label address is not automatically a return address.
How to contact Battger
Use the contact form for product compatibility, orders, payment, delivery or service questions. Include an order number for an existing purchase and the device model or original part number for product questions. Use the RMA form for return requests. We do not promise an unconfirmed response time.