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Privacy Policy

Privacy Policy — Information we process

Company

Shenzhen Baichige Technology Co. Ltd.

ShenZhen GuangDong

service@battger.com

We process account details, contact and delivery information, order contents, order notes and payment transaction references to provide the storefront and fulfil purchases. Contact and RMA forms provide the information you choose to send. Do not place sensitive information unrelated to your request in free-text fields.

Search and security records

Submitted searches and selected search suggestions can record the keyword, IP address, time, referring page without its query string, country site and whether results were found. Repeated searches by the same IP on the same site are deduplicated for three minutes. These records help improve search and understand demand; security logs also help protect the service.

Purpose and retention

We use information to operate accounts and carts, process orders, arrange delivery, provide support and protect the site. Records are retained as needed for those purposes and applicable record-keeping obligations, then reviewed for removal or anonymisation. Contact the country operator for retention details relevant to a particular record.

Payments and other service providers

PayPal and Stripe process payment information under their own privacy notices. Necessary order and delivery information can be shared with fulfilment, carrier, hosting and email services used to provide your purchase and support. Provider arrangements and any international transfers depend on the country operator and enabled services.

Cookies and browser storage

Essential cookies support sessions, sign-in and carts. Saved items are stored in the browser on the country domain, rather than synchronised to an account; clearing browser storage removes them. Optional advertising or analytics services, when enabled, require their own accurate information and applicable controls.

Privacy questions and requests

Contact the country website's operator using its published contact details for access, correction, deletion or other privacy requests available under applicable rules. We may need to verify ownership before disclosing or changing information. Do not send passwords, full card numbers or identity documents in an initial enquiry.

Applicable rights and updates

Our service policies do not exclude rights that apply under the relevant law. Conditions specific to the selling country and the purchase remain relevant. Contact us if a policy is unclear. Updated policies are published on this website. Keep the information supplied with your purchase for future reference.

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