Battger offers a 60-day money-back policy, subject to the return terms applicable to your purchase. Contact us with your order number and reason for return before sending anything back. Keep the product, accessories and packaging available while we confirm the appropriate process.
One-year product warranty
Battger offers a one-year product warranty under the terms applicable to your purchase. Keep your order details and report the symptoms, device model and product part number. Support will review the information and confirm the appropriate repair, replacement or other resolution; this policy does not limit applicable statutory rights.
Support before and after purchase
If you are unsure, send us your device model, original part number, voltage and clear photographs of labels or connectors. Tool kits, installation videos or guidance are available where stated on the product page. We aim to give useful answers without exaggerated performance promises.
Request a return first
Submit an RMA request or contact support with your order number, product ID and reason. Tell us whether the item is unwanted, incorrect, damaged or faulty. Obtain the return address and handling instructions first: a warehouse or dispatch-label address is not automatically a return address.
Applicable rights and updates
Our service policies do not exclude rights that apply under the relevant law. Conditions specific to the selling country and the purchase remain relevant. Contact us if a policy is unclear. Updated policies are published on this website. Keep the information supplied with your purchase for future reference.